Which Course Do You Need?

SUPERVISOR ESSENTIALS

 

Supervisors 

Team Leads

Production / Delivery of service

Quality control

Training employees

Changing teams of people

(Shift work, guiding, restaurants, banks)

  • Implementing a set plan

  • Producing front line work themselves

  • Supervising a group of people in similar jobs doing similar work

  • Training a revolving group of people

  • Maintaining quality control

  • Communicating conditions from the front line 

Experienced Supervisors

Front Line Managers

T

Experienced Supervisors

Front Line Managers

Course

Who Should Attend

Their Focus

They Manage

Their       Day   Involves 

STEP UP TO SUPERVISOR

 

Experienced Supervisors

Front Line Managers

Production / Delivery of service

Quality control

Developing employees

Set team of people

Supervise Direct Reports

Their direct reports may also supervise 1-2 people

  • Implementing a set plan

  • May also produce front line work themselves

  • Supervising a group of people in similar jobs doing similar work

  • Work on special projects, longer term projects

  • Liaison with other teams or departments

  • Developing employees on their team

  • Maintaining quality control

  • Communicating progress and challenges to their managers

  • Feedback and performance reviews

  • May hire employees and recommend firing employees

THE INFLUENTIAL MANAGER

 

Mid-level Managers

Implementation of strategic plan

Setting team culture

Supporting company culture

Developing team and expanding organizational capacity

Set team of people

Manage direct reports who also manage people

Manage projects across departments

Manage independent contractors

  • Creating goals and work plans from larger strategic plan

  • Alignment of goals, work, budgets, and resources with other departments within organization

  • Managing people who manage people

  • Developing employees and team culture

  • Expanding the capacity and capability of their team

  • Communication up, down and across the organizational chart

  • Feedback and performance reviews

  • Hiring, firing, reassigning and promoting

PO Box 3388

Durango, Colorado

970.247.3104

ellen@mountainmesa.com

©2018 BY MOUNTAIN MESA TRAINING.